FAQ
Yes, our international ID cards can be used in India and in nearly 100 other countries around the world, including access to benefits and discounts available both locally and abroad.
However, if you have chosen a variant with payment functionality — that is, the INR Card or the Forex Card — it is important to note that the usage of these payment features differs. Specifically:
- INR Cards can be used for payments within India, but not abroad.
- Forex Cards are intended for payments abroad, but cannot be used for payments in India, Nepal, or Bhutan.
- ISIC (International Student Identity Card): For full-time students of schools, colleges, or universities. Lear more here.
- ITIC (International Teacher Identity Card): For teachers, professors, and lecturers. Learn more here.
- IYTC (International Youth Travel Card): For youth under 35 years old who are not students. Learn more here.
Yes. ISIC, ITIC & IYTC are a UNESCO-endorsed global IDs recognized worldwide.
Our cards are most commonly valid for 1 year from the date of issuance. However, there are a few exceptions:
- Forex Cards are valid for 24 months.
- Cards issued through certain official issuing partners may have multi-year validity.
- Cards issued through collaborating academic institutions may also have multi-year validity.
The validity of the card is always indicated on both its digital and physical versions.
You can easily apply for your card online through our official website. Our cards can also be purchased from our official issuing partners across India. In addition, selected premium educational institutions issue the cards directly to their students and teachers.
For the online application, you will need to complete the following steps:
- fill in the online form,
- provide the required documents (please note that the required documents vary depending on the card type — for details, please read the next FAQ),
- and then submit and pay for your order.
Before submitting your order, we recommend reviewing the dedicated Cards page, which provides detailed information to help you choose the card that best suits your needs.
If you want to go & order your card right away, you can visit this on-line ordering form for digital, digital and plastic cards, secondary on-line ordering form for additional plastic card. For IRN Cards or Forex Cards, please follow this on-line ordering form with sign-up feature.
The required documents vary depending on the variant of the ISIC Card.
ISIC Card Requirements
Student status proof (any one of them):
- School/College issued ID card
- A bona fide letter issued by the university
- Unconditional offer letter
- Current session fee receipt (Please ensure the document specifies the validity of the course. If providing an email as proof, ensure that both your and the institution’s email addresses are clearly visible in the snapshot.)
Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
- In case applicant under the age of 6 - scan or photograph of the applicant's identity card (ID card, passport, insurance card or birth certificate) and his/her legal representative’s identity card (ID card or passport)
A formal passport-size photograph:
- Resolution min 300 DPI
Color photography
ISIC INR Card Requirements
- Student status proof (any one of them):
- School/College issued ID card
- A bona fide letter issued by the university
- Unconditional offer letter
- Current session fee receipt (Please ensure the document specifies the validity of the course. If providing an email as proof, ensure that both your and the institution’s email addresses are clearly visible in the snapshot.)
- Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
- A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
- Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
Bank account proof (cancelled cheque or passbook copy)
ISIC Forex Card Requirements
- Student status proof (any one of them):
- School/College issued ID card
- A bona fide letter issued by the university
- Unconditional offer letter
- Current session fee receipt (Please ensure the document specifies the validity of the course. If providing an email as proof, ensure that both your and the institution’s email addresses are clearly visible in the snapshot.)
- Government ID & address proof:
- Passport (scan copy of both, front and back side)
- A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
- Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
- Additional documents required for ISIC Forex Card:
- Visa
- Return air ticket (for travel details)
- Proof of Indian residency
- Dully filled Forex Card Application Form
- Form A2 (for foreign exchange transactions under RBI guidelines)
The required documents vary depending on the variant of the ITIC Card.
ITIC Card Requirements
Teacher status proof:
- Document must not be older than 2 months on the day the order is sent
Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
ITIC INR Card Requirements
Teacher status proof:
- Document must not be older than 2 months on the day the order is sent
Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
- Bank account proof (cancelled cheque or passbook copy)
ITIC Forex Card Requirements
Teacher status proof:
- Document must not be older than 2 months on the day the order is sent
Government ID & address proof:
- Passport (scan copy of both, front and back side)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
Additional documents required for ISIC Forex Card:
- Visa
- Return air ticket (for travel details)
- Proof of Indian residency
- Dully filled Forex Card Application Form
- Form A2 (for foreign exchange transactions under RBI guidelines)
The required documents vary depending on the variant of the ITIC Card.
IYTC Card Requirements
Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
- In case applicant under the age of 6 - scan or photograph of the applicant's identity card (ID card, passport, insurance card or birth certificate) and his/her legal representative’s identity card (ID card or passport)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
IYTC INR Card Requirements
Government ID & address proof (any one of them):
- Driving license
- Voter ID card
- Passport (scan copy of both, front and back side)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
- Bank account proof (cancelled cheque or passbook copy)
IYTC Forex Card Requirements
Government ID & address proof:
- Passport (scan copy of both, front and back side)
A formal passport-size photograph:
- Resolution min 300 DPI
- Color photography
Additional documents required to complete KYC:
- PAN Card (mandatory for identity)
- Aadhaar Card (as identity & address proof)
Additional documents required for ISIC Forex Card:
- Visa
- Return air ticket (for travel details)
- Proof of Indian residency
- Dully filled Forex Card Application Form
- Form A2 (for foreign exchange transactions under RBI guidelines)
- Digital-only cards: ₹1,180
- Digital cards with a plastic card: ₹1,398
- Digital cards with an INR Card (with NCMC functionality): ₹1,499
- Digital cards with a Forex Card: ₹1,499
- Additional plastic card: ₹218
- Additional INR Card (with NCMC functionality): ₹319
- Additional Forex Card: ₹319
- Digital card: Delivered within 24 - 48 working hours after verification. You will receive e-mail with instruction, how to activate your digital card. Please, make sure to check your spam folder.
- Plastic card, INR Card & Forex Card: Delivered within 5 - 7 working days depending on location.
The answer depends on the type of product you ordered.
- If you purchased a digital card only, you will not receive a physical card.
- If you ordered a digital card together with a physical plastic card, you will receive a physical card.
- If you purchased a digital card with an INR Card or a Forex Card, a physical card will also be issued to you.
If you already have your digital card and would like to buy only the plastic version, you can do so using the secondary on-line ordering form. The price of an additional plastic card is ₹218.
If you already have your digital card and would like to purchase additional INR Card or Forex, please contact us directly. The additional additional cost is ₹319.
The validity of the card is always indicated on both its digital (in myValU App) and physical versions.
Yes!
If you already have your digital card and would like to buy only the plastic version, you can do so using the secondary on-line ordering form. The price of an additional plastic card is ₹218.
If you already have your digital card and would like to purchase additional INR Card or Forex, please contact us directly. The additional additional cost is ₹319.
Yes, once your card expires, you can apply for a new one with updated documents to ensure that your information is current and that you still meet the eligibility criteria for the respective card.
You can easily apply for your card online through our official website.
If your card was purchased through one of our official issuer partners or via an academic institution, we recommend contacting them directly for renewal.
- Plastic card: You can reapply for a replacement using the secondary on-line ordering form. The price of an additional plastic card is ₹218. If the card has been issued by an academic institution by through an our official issuing partner, you will have to place a request through them.
- Payment card: If your payment card is lost or stolen, please block it immediately through the card section in the myValU app or by contacting the ISIC Helpdesk at +91-124-4164688 or +91-9599668693. Once the card is blocked, it cannot be unblocked and a new card must be ordered. The price of an additional payment card is ₹319. If the card has been issued by an academic institution by through official issuing partner, place a request through them.
Every customer who purchases one of our ISIC, ITIC, or IYTC cards and is therefore its valid holder automatically becomes eligible for accidental insurance with ₹110,000 coverage.
No activation needed. Every customer who purchases one of our ISIC, ITIC, or IYTC cards and is therefore its valid holder automatically becomes eligible for accidental insurance. Coverage begins 30 days after card activation.
Coverage begins 30 days after card activation and is valid until the last day of your card’s validity.
No. The accidental insurance coverage applies only to incidents within India.
Accidental insurance provides a total coverage of ₹110,000. Here’s what’s included:
- Accidental insurance cover: ₹50,000
- Permanent disability cover: ₹50,000
- Accidental OPD reimbursement: ₹10,000
The accidental insurance is provided by Bajaj Allianz General Insurance Co. Ltd. (BAGIC).
Claims are handled directly by the Health & Travel Administration Team (HAT) of Bajaj Allianz General Insurance Co. Ltd. (BAGIC).
To file a claim, please contact directly the Health & Travel Administration Team (HAT) of Bajaj Allianz General Insurance Co. Ltd. (BAGIC). We also recommend reviewing the Claim Process Documentation.
How to contact the Health & Travel Administration Team (HAT) at Bajaj Allianz?
Phone Support
- Toll-Free: 1800 103 2529
- STD Line: 020 3030 5858
Email Support
Courier / Postal Address
- Send claim documents or physical proofs to adress below
- Bajaj Allianz General Insurance Co. Ltd.
Health & Travel Administration Team (HAT)
Bajaj Finserv Building, 2nd Floor, Behind Hyatt Hotel
Off Nagar Road, Viman Nagar
Pune – 411014
Online Claim Status
- Claim Status Portal
- Use this portal to check the progress of your submitted claim.
Video Guide
- Video Guide
- Useful for navigating claim processes digitally.
For more detailed information about the documents required for your claim, we recommend reviewing the Claim Process Documentation or reach out to directly to the Health & Travel Administration Team (HAT) of Bajaj Allianz General Insurance Co. Ltd. (BAGIC).
For quicker orientation, below we list the documents that are typically required for each claim type.
Accidental Hospitalization
- Claim form (signed)
- Original discharge summary & hospital bills
- Pre & post-operative reports/X-rays
- KYC documents (PAN, Passport, Voter ID, etc.)
- Cancelled cheque / bank passbook for NEFT transfer
Accidental Death
- Claim form (signed)
- Death certificate (attested)
- Post-mortem / FIR / police reports (if applicable)
- Hospital death summary
Permanent Disability (PPD/PTD)
- Claim form (signed)
- Doctor’s certificate (diagnosis + treatment details)
- Permanent disability certificate (Government authority)
- Medical reports / X-rays
Temporary Disability (TTD)
- Claim form (signed)
- Doctor’s certificate (injury + treatment details)
- Medical fitness certificate
- Employer leave certificate & salary slip
- X-rays, reports, consultation papers
We’re delighted that you wish to join the world-class academic institutions that offer ISIC, YTC & ITIC cards to their students and academic staff. Please contact us through any of our channels and we will prepare a tailored partnership proposal for your institution.
We’re glad you want to join the global and local brands in our ecosystem as a benefit partner. Please contact us, and together we’ll create an attractive offer, ensure strong visibility and marketing awareness, and support high engagement and usage.
We’re pleased that you share our vision of making student life better and wish to support both students in India and Indian students abroad. Please contact us so we can arrange an online or offline meeting to discuss opportunities, partnership models, and pathways toward a mutually beneficial, long-term collaboration.
The ISIC Refer & Earn Program is a program that allows you to earn money while your friends receive a discount on their ISIC, ITIC, or IYTC card.
Your ISIC, ITIC, or IYTC card number serves as your unique discount code, which your friends can use to get 20% off their own international ID.
They simply need to enter this code during the purchase process in the field designated for vouchers/discount codes, and the 20% discount will be applied automatically.
Once your friend successfully completes the purchase and the card is officially issued, you will earn ₹250 for each referral.
Nope! More friends you invite, the more you earn!
The reward is paid only for orders that result in the successful issuance of a card.
If, during the verification process, we find that your friend does not meet the eligibility criteria for the card, or if they cancel their order, the reward will not be granted.